Welcome to Open Enrollment 2018

Make changes to your health plan now through November 22, 2017

Accessing the Open Enrollment Portal

At the login screen, you will enter the site using the following information:

  • Username: Your nine digit Teachers Health Trust Member ID plus a lowercase “e” (ex. 123456789e).
    (*** For Teachers who are dependents in a Multi Teacher Plan, type your nine digit Teachers Health Trust Member ID plus a lowercase “s” (ex. 123456789s).
  • Temporary Password: The last four digits of your SSN and the last two digits of your birth year. For example, for SSN XXX-XX-6789 and birth year 1974, you would type in 678974.
  • Create New Password: You will be asked to change your password and complete the security questions after your initial login to the system. Enter a new password and confirm it on the next line. You may choose any combination of letters and numbers. Entering your password is the equivalent of your digital signature. Before you can complete your password change, you must select a security question, answer it and provide your email address. This will allow you to reset your password if you forget it. Click the ‘Save New Password’ button.
  • Click the “Log on” button.

You will have until November 22, 2017, to login to the online enrollment site, review your plan and make any changes needed. All changes will become effective January 1, 2018.

To view a list of all in-network providers or to view in-network primary care providers (PCP) click here.

All required supporting documents (marriage certificates, birth certificates, etc.) must be received by the Trust no later than December 15, 2017. Any documents received after this date are subject to a $100 administration fee.

Please note that no supporting documentation for open enrollment will be accepted after December 31, 2017.

For the list of supporting documents accepted, click here.

You may also complete open enrollment by scheduling an in-person, by-phone or virtual conference appointment with an American Fidelity Assurance Company representative by clicking here.

For enrollment assistance, contact the American Fidelity Las Vegas Office at (702) 433-5333 ext. 0, Mon-Fri from 8 a.m. to 5 p.m.

For information on portal troubleshooting, contact American Fidelity at 888-659-1531, 6 a.m. to 7 p.m. PST.

During open enrollment, you may supplement your health plan with additional benefits through American Fidelity such as:

  • Accident Only Insurance
  • Cancer Insurance
  • Long-Term Disability Income Insurance
  • Short-Term Disability Income Insurance
  • Flexible Spending Account
  • Life Insurance

For all available benefits and enrollment information, please click here.

Quick Links

Want More Information About Open Enrollment?

For more information on Performance Plus Plan benefits, coverage and copayments, please contact the Member Services team at (702) 794-0272.

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