INTRODUCING.....CANDID

 
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Dear Member,

2019 has marked a major evolution for Teachers Health Trust. We have brought the provider network in-house and we are creating an entirely new infrastructure so you, our members, can receive high-quality affordable care. Our efforts have been focused and thoughtful to reimagine and reset THT. We have been working on:

  • Removing unnecessary barriers

  • Embracing new technology partners to design accessible
    member services

  • Building new concierge-type wellness and chronic care programs

  • Working towards putting healthcare in the palm of your hands

With this in mind, we are excited to announce one of our key updates with you -  the upcoming July 1st launch of THT’s brand new pharmacy experience, Candid.

 
 
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Key Notes

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First, please know that all of your current and/or active prescriptions will not be interrupted.

Second, each member will be receiving hard copies of
brand new insurance cards mailed to them on June 10th.
New cards again? Yes. You are receiving new cards because THT’s BIN# is changing.

 
 
 
 

Key Dates

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Speaking of change, we have redesigned the pharmacy experience to offer you a better experience.  Let us share key changes & improvements to your THT pharmacy experience.

  • Starting on July 1st, members will have a much wider network of pharmacies to use and a more open formulary (so more choices for you).

  • Beginning in October 2019, our new pharmacy will offer same-day delivery with a new Uber-style app. You can have your prescriptions delivered right to your classroom or home door

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We will be sending more communications + information to you in the weeks coming up to the 7/1 launch. Our customer service team is always available to you with any questions + comments + concerns. Please connect with us.

email us.

call us.

send a note

We thank you for your patience, support, and engagement. Our team has been working hard this year to completely reimagine your healthcare plan, programs and experience.

Sincerely,

The THT Team