Important Pharmacy News
THT’s New Pharmacy Program
Launching July 1st
THT’s Commitment to Improvement.
As we have shared with you,
THT has evolved the pharmacy program to improve your member experience.
We will be officially launching on July 1st.
Important to Note:
PLEASE NOTE THE FOLLOWING FOR A SEAMLESS PHARMACY TRANSITION:
You are receiving new cards because THT’s pharmacy provider is changing on 7/1. While THT’s pharmacy BIN is changing, your participant ID does not change. To make this change as easy for you as possible, please read about how to make your pharmacy transition seamless
For Retail Prescriptions.
If your prescription is at a retail pharmacy location and is set to auto-refill, please present your new card to your pharmacy location at least 7-days prior to your refill date to prevent any delay.
For Mail Order Prescriptions.
If you use mail-order for your electronic prescription, no action is needed. If you have a hard copy or written prescription (non-electronic), please consult with your physician to replace with electronic/fax prescriptions at least 14-days prior to your desired date.
For Specialty Prescriptions.
If you have a specialty prescription, please note that you will receive additional communication from us in the coming days.
Thoughtful Improvements in 2019 & beyond
As you take a well-earned pause this summer,
please know that THT is thoughtfully evolve your member service.
We are dedicated to you, our members, and we apply our
core tenets in every effort for you.
Making information, the status and the delivery of your prescriptions more readily available to you.
We expanded the network to have more retail pharmacies for ease of your time.
Offering you the lower cost alternatives for your medications.
We have allocated dedicated customer service and resources to pharmacy questions & comments.